About Us
Established in 2008, Cleaner Direct is a reputable and professional cleaning company based in London. Committed to excellence, reliability, and unparalleled service, we take pride in delivering outstanding results with every job.
Our Commitment to Excellence
At Cleaner Direct, we prioritise reliability, professionalism, and an unwavering dedication to achieving perfection in every cleaning task. Our clients trust us to deliver on our promises, completing each job on time and within budget. We understand the importance of flexibility, offering clients adaptable contracts with a 24-hour cancellation policy.
Quality Assurance
Our commitment to perfection is underscored by our meticulous approach to each job. Cleaner Direct supervisors oversee and sign off on every task, ensuring the highest standards are consistently met. Building and maintaining strong client relationships are paramount, grounded in a foundation of trust and reliability. Clients often take advantage of our secure key-holding service, just one of the many additional services we proudly offer.
Dedicated & Experienced Team
Our cleaning team comprises thoroughly interviewed and fully vetted individuals with prior experience in the domestic and commercial cleaning sector. We are dedicated to ongoing staff training and development, ensuring our team remains at the forefront of industry best practices.
Eco-Friendly Practices
Clients frequently seek our advice on eco-friendly cleaning solutions, and we are delighted to discuss and implement environmentally conscious practices. Your customized cleaning plan will align with both your goals, such as corporate environmental responsibility and sustainability, and our commitment to delivering a flawless clean every time.
Our Values
People
Our staff are treated with courtesy and respect, paid above the minimum wage, ensuring they take care of our clients.
Products
We advocate for the use of eco-friendly cleaning products to minimise environmental impact, and we are Green Achiever accredited for our commitment to environmentally conscious business practices.
Quality
Customer satisfaction is our top priority, and we continuously improve our quality system to fully meet our customers’ requirements.
Our Promise
- Rapid (same day) response to initial inquiries and concerns
- Affordable and realistic pricing
- Experienced & fully trained personnel undergoing regular additional training
- Superior customer service
- Simple arrangements with no minimum-term contracts or locked-in policies
- Your right to cancel bookings with 24 hours' notice
Insurance & Coverage
We carry Public Insurance and Employer’s Liability Insurance (£10 million) and provide services covering the entirety of London and all its postcodes.
Accreditations & Associations
